Contact
Current Store Hours
Sunday - Monday; CLOSED
Tuesday - Saturday; 11am -4pm
Readings with Lori: Thursday - Saturday 11-4pm; Phone readings Monday - Wednesday 6pm - 9pm
Tarot Readings: Fridays 11-4pm
Massage/Reiki: Sunday - Wednesday (various times)
Store location:
95 West Pearl Street
Nashua, NH 03060
Contact:
Serving the following NH areas: Manchester, Hudson, Merrimack, Brookline, Jaffery, Amherst, Peterborough, Portsmouth, Derry, Keene, Salem, Concord, and Hillsborough County.
Also Serving the following areas of Massachusetts: Lowell, Dunstable, Tyngsborough, Chelmsford, Pepperell, Tewksbury, Haverhill, Andover & Arlington.
Shipping Policy
All orders are processed within 1-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Postal delays are out of our control - we want you to get your supplies ASAP, too!
Domestic Shipping Rates and Estimates
We offer $7.95 flat rate shipping and free shipping over $50 in the US only. International shipping rates will be manually calculated and you will be invoiced for the difference (shipment will be sent upon completion of payment).
In-store pickup
You can skip the shipping fees with free local pickup at the shop on 95 West Pearl Street. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1- 2 business days excluding weekends. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are Wednesday - Saturday, 11am - 4pm. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping - please contact us for details at karen@tangledrootsherbal.com
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tangled Roots Herbal is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at karen@tangledrootsherbal.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Refunds, returns, and exchanges
Due to the pandemic and nature of our business, no returns are accepted at this time. No classes are eligible for refund (unless we cancel or re-schedule and you are unable to attend).
In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at karen@tangledrootsherbal.com.
Refund policy
If you have a question about a product, please contact us before placing your order.
Due to the pandemic and the nature of our business, we are unable to take returns on any products, classes or services at this time. We do not exchange or transfer class registrations. We are sorry for the inconvenience and thank you for your understanding.
